Lost Passport in Japan 2026: Police, Embassy, Flight Home
Updated: 2026-09-25Run by Alvin Lim

As of September 2026, if you lose your passport in Japan, file a lost-property report (or a theft report if it was stolen) at the nearest koban or police station, keep the report number, then contact your own embassy or consulate for an emergency passport or travel document. Tokyo police keep handed-in property for 3 months, and the Tokyo Metropolitan Police Lost and Found Center (0570-550-142) is open weekdays 8:30 to 16:30.
Lost Passport in Japan: The Five Steps at a Glance
Emergency passports are not rare in Japan: Korean missions in Japan alone issued 1,638 from January to July 2026, after 2,393 in 2025 and 661 in 2022 (South Korean foreign ministry data reported by JoongAng Daily, September 11, 2026). These steps apply whatever passport you hold.
| Step | Where | What to bring | Timing to know |
|---|---|---|---|
| 1. Report it | Nearest koban (police box) or police station; call 110 if a crime is in progress | Any ID you still have, when and where you last had the passport, a phone number and email | In person is the standard route and gets you a report number; Tokyo police also take lost-property reports online on their Japanese-language site, but not by email |
| 2. Check lost and found | The rail or bus company, airline, shop or hotel; in Tokyo also the police Lost and Found Center in Iidabashi | Your police report number | Tokyo Metro holds items 3 to 4 days before sending them to police; police keep them 3 months |
| 3. Replace the passport | Your embassy or consulate (check whether you need an appointment) | Police report or number, passport photos, ID copy, flight itinerary; requirements vary by country | US example: emergency passports usually issued the same day; regular ones take up to 8 weeks |
| 4. Immigration record (if needed) | Regional immigration bureau covering your address in Japan | New passport, transfer request form (at the bureau), loss certificate if you have one | Ask your embassy or the bureau whether you need this before your flight |
| 5. Fly home | Airline check-in and departure immigration | New or emergency passport | Confirm your airline and any transit country accept an emergency passport |
For 110, 119 and the English-language visitor hotline, see our Japan emergency numbers guide.
Lost or Stolen? File the Right Police Report

Say whether the passport was lost or stolen; the paperwork differs:
- Lost (dropped, left on a train or in a taxi): a lost-property report, called *ishitsu todoke* (遺失届).
- Stolen (pickpocketed, bag snatched): a theft report, called *higai todoke* (被害届). Call 110 first if the thief is still nearby. If you do not speak Japanese, Tokyo police say an interpreter will join the call.
Give the officer a Japanese phone number and email: Tokyo police do not make international calls, so your hotel's number works as a fallback.
Write down the report number before you leave, and ask your embassy whether it needs a formal police certificate instead (Tokyo police advice).
Check Lost and Found Before Replacing It
- Where you lost it. Rail and bus companies, airlines and shops may keep items for a few days.
- Tokyo Metro keeps items at its Lost & Found Center at Iidabashi Station (Namboku Line, outside the ticket gates, 9:00 to 20:00 daily) for 3 to 4 days, then sends them to the police.
- Tokyo Metropolitan Police Lost and Found Center: 1-9-11 Koraku, Bunkyo-ku, near Iidabashi Station; counter open weekdays 8:30 to 16:30, closed national holidays and December 29 to January 3. Phone 0570-550-142 (line open 8:30 to 17:15).
- Outside Tokyo, ask the local police station; the National Police Agency links to each prefecture's lost-and-found website.
Contact Your Embassy or Consulate
Only your own government can replace your passport. Find your mission in the Ministry of Foreign Affairs of Japan directory or on your foreign ministry's website. Many work by appointment (the US Embassy requires one for in-person passport applications), so contact them as soon as the police report is filed.
- Emergency passport: the US Embassy says it can usually be issued the same day, is valid for one year or less, has no chip, and costs the same as a regular passport.
- Emergency travel document: some countries issue a travel certificate instead; rules differ by nationality.
Typical documents (requirements vary by country; check your mission's page):
- The police report or report number
- Passport photos in the size your country requires
- A copy of the lost passport's photo page or other ID, if you have one
- Your flight itinerary
- The fee (differs by country)
Some countries may not accept an emergency passport (US Embassy warning), so check every country on your route home.
Before Your Flight, and How to Avoid It Next Time

Japan's immigration record. Your landing permission seal was in the lost passport. The Immigration Services Agency says that if you want a valid landing permission (or certain other permissions) transferred to the new passport, you submit a transfer request form at the regional immigration bureau covering your address in Japan, with a loss certificate if you have one. It does not say whether short-term visitors must do this before flying, so ask your embassy or the bureau.
Stay reachable. A Japan data eSIM keeps email and messaging apps working for the embassy, police and airline, but data-only plans usually have no Japanese phone number, so give the police your hotel's number too.
Prevention that works in Japan
- Tokyo police say all foreigners must carry proper documents at all times, so for most visitors the passport comes with you rather than staying in the hotel safe.
- Keep it in a zipped pocket or closed bag, and keep your eyes on your bag (Tokyo police advice).
- Save a photo of your passport's photo page in cloud storage and keep a printed copy apart from the passport.
General information — check official sources for your situation.
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FAQ
Do I need a police report to replace a lost passport in Japan?
Usually yes. The US Embassy advises getting a police report from the local Japanese police, and Tokyo police suggest asking your embassy whether it needs a formal police certificate. Keep the report number either way.
How long does an emergency passport take in Japan?
It depends on your country. The US Embassy says emergency passports can usually be issued the same day, while a regular replacement can take up to 8 weeks.
Can I fly home from Japan on an emergency passport?
Usually, but check first. The US Embassy warns that some countries may refuse an emergency passport, so confirm with your airline and any transit country, and ask whether your landing permission should be transferred to the new passport.
Do I have to carry my passport in Japan?
Yes. Tokyo police say all foreigners in Japan must carry proper documents at all times, which for short-term visitors means the passport.
Is there an English helpline if I lose my passport in Japan?
The Japan Visitor Hotline, 050-3816-2787, runs 24 hours a day in English, Chinese and Korean for emergencies and general help. For crime, dial 110; Tokyo police say an interpreter joins the call if you do not speak Japanese.
Sources
- Tokyo Metropolitan Police Department — Lost and Found (full procedure)
- Tokyo Metropolitan Police Department — If you've lost something
- Tokyo Metropolitan Police Department — Online procedures for lost property (Japanese)
- Tokyo Metropolitan Police Department — Lost and Found Center location and hours
- Tokyo Metropolitan Police Department — How long found property is kept
- Tokyo Metropolitan Police Department — How do I contact the police?
- Tokyo Metropolitan Police Department — For visitors to Tokyo
- Tokyo Metropolitan Police Department — Filing a damage (theft) report, 被害届 (Japanese)
- National Police Agency — Lost property on the street
- Immigration Services Agency of Japan — Immigration and residence Q&A (Q29, Japanese)
- Ministry of Foreign Affairs of Japan — Embassies and consulates in Japan
- U.S. Embassy & Consulates in Japan — Replacing a lost/stolen passport
- U.S. Embassy & Consulates in Japan — Emergency passport services
- Tokyo Metro — Lost & Found
- JNTO — Japan Visitor Hotline
- Korea JoongAng Daily — Emergency passports issued by missions in Japan (Sep 11, 2026)
Alvin LimRuns Alvin Travel
Tour guide for 5 years: a Chinese- and English-language guide in Korea, now a certified Korean-language guide in Taiwan. Based in Taipei and studying for a master's degree at National Taiwan University (NTU).
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